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Product Warranty
Product Warranty & Availability
Warranty
All product warranties if any, implied have been done so at the discretion of the manufacturer. If you need warranty assistance on any product you've purchased, please contact the manufacturer directly.
Products manufactured by BC Diesel carry a 1-Year warranty against defects in materials and craftsmanship. The Warranty is Limited to one (1) year from the date of sale and limited solely to the parts contained within the product's kit. All products that are in question of Warranty must be returned shipping prepaid to BC Diesel and must be accompanied by a dated proof of purchase receipt. Warranty is limited to the original purchaser.
Under no circumstances shall the BC Diesel Truck Repair Ltd. be liable for any labor charged or travel time, towing incurred in diagnosis for defects, removal, or reinstallation of this product, or any other contingent expenses.
Availability
BC Diesel is strategically located 10kms from the Pacific Hwy Commercial Boarder Crossing giving us quick access to the industry's largest selection of diesel performance products In-Stock every day. However, back orders, production issues and delays in transit do occur.
Products imports from USA, special orders or made-to-order will have longer processing times. In the event this happens, you will receive a backorder notification with the estimated ETA. If you need additional availability assistance, please contact our Shipping & Order Processing Department.
Price Match Codes
All Price Match Codes are at BC Diesel's discretion and subject to certain manufactures Price Protection policies.
All Price Match requests MUST include a direct link to a current published, exact like-for-like product from the offered website BC Diesel is to match the price of.
Percentage off discount code offers are not valid with any other discount codes other than e-Gift Cards.
Special Order Policy
BC Diesel's proximity to the US/Canada border creates a unique opportunity to Special Orders parts not listed on our website. Hassle free, no duties or brokerage fees, local pick-up or free shipping to your Canadian address. To order non-stock, special order items, a Manufacture Part Number and Pre-Payment in full is required. Pre-payment is non-refundable/non-transferable, and special-order items are non-cancellable/non-returnable. Manufacturers vary delivery time, so estimated times of arrival are not guaranteed. Special order products are not listed on the website and must be purchased directly through a sales representative. Some restrictions apply to no brokerage, import or handling fees and are BC Diesel's discretion.
Product Policy
Important: All products on this website are designed, tested, and listed for mid-size diesel pick-up trucks unless otherwise specified. Many products will NOT WORK on E-series vans, Excursions, 4500/5500 series, F-450/550, heavy duty trucks, and RV applications unless otherwise specified. If you have any questions about a product working for a specific application please contact us first, refunds will not be given for products installed or attempted to be install on the incorrect application. Our toll free help line is 1-877-339-7601 please call if you're unsure.
We believe all prices and information on our website to be accurate. Prices and information on the website can change without notice. BC Diesel reserves the right to completely refund your money in the event of a misprinted price. BC Diesel Truck Repair Ltd. holds no responsibility for any damages incurred from the products we sell. Any warranties offered on other manufacturers products are through their respective manufacturer, and not through BC Diesel.
The products on the website are after market performance products and accessories. Install and use these products at your own risk.